Frequently-Asked Questions
Cutters | Printers | Software

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CUTTER QUESTIONS      

My USB connected cutter has communication problems with Windows XP Service Pack 2.

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My USB connected cutter has communication problems with Windows Vista.

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Where are the drivers for my Summa cutter?

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Can I share my cutter over a network?

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Does my cutter require routine maintenance?

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I have everything connected correctly but my cutter does not cut.

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My manual seems very brief and doesn't cover all the cutter features.

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Where is the Windows USB driver for my SummaCut cutter?

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How can I get more cutting area on the material I have loaded?

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How do I run a longer Serial cable between my cutter and computer?

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How can I get new Firmware?

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How can I get my cutter working on Macintosh OSX?

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PRINTER QUESTIONS      

My USB connected Summa printer has communication problems with Windows Vista.

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What is the proper file resolution for best output?

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How often do Summa printers require maintenance?

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What colour mode is best when printing?

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How long do resin cartridges last?

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Is a chart available for colour matching?

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What colour mode is best when creating an image?

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How can I get new Firmware?

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SOFTWARE QUESTIONS      

My letters have lines going through them when I cut from WinCut 3.0 from within CorelDRAW.

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I connected my SummaCut via USB but the red "active connection" light next to the port won't stay on.

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When installing my software in Windows XP, I get the warning message "This product has not passed Windows testing."

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How will I know if new software is available?

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Why does my speed and pressure change when I send a job to the cutter?

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MacSign doesn't work anymore?

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Where can I find Macsign?

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